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SUPER QUICK QUOTES
Have questions? We’ve compiled answers to the most common inquiries about our services and process — so you can move forward with confidence. For anything else, feel free to contact us directly.
Will my new or resurfaced asphalt crack?
Will my new or resurfaced asphalt crack?
All asphalt surfaces eventually develop cracks due to temperature shifts, moisture, and soil movement. Because these factors are beyond any contractor’s control, Sure-Stripe cannot guarantee work against future cracking.
Why can’t Sure-Stripe guarantee against cracking?
Why can’t Sure-Stripe guarantee against cracking?
Cracking is a natural result of environmental conditions—heat, cold, water, and ground movement. No asphalt contractor can eliminate these forces, so warranties against cracking are not practical or industry‑standard.
What size cracks do you seal?
What size cracks do you seal?
We use hot‑rubberized crack sealer on large cracks that are ¼ inch (6 mm) wide or wider. Surface hairline cracks or degraded areas are not filled with this material.
What if my pavement already has flaking sealer, standing water, or moss?
What if my pavement already has flaking sealer, standing water, or moss?
These problem areas may continue to fail even after a seal coat. While we do our best to improve the surface, pre‑existing conditions can limit the final result.
How long before I can drive on freshly sealed asphalt?
How long before I can drive on freshly sealed asphalt?
Please keep all vehicles off the sealed surface for at least 24 hours after completion to ensure proper curing.
When can I turn my sprinklers back on?
When can I turn my sprinklers back on?
Wait 48 hours after the job is finished before running perimeter sprinklers to prevent water damage to the new surface.
Is Sure-Stripe liable for water damage caused by sprinklers or hoses?
Is Sure-Stripe liable for water damage caused by sprinklers or hoses?
No. Water damage resulting from the customer’s sprinklers or other on‑site water sources is the customer’s responsibility.
Do you cover damage to surrounding concrete or landscaping?
Do you cover damage to surrounding concrete or landscaping?
No. Water damage resulting from the customer’s sprinklers or other on‑site water sources is the customer’s responsibility.
Do you use subcontractors?
Do you use subcontractors?
Yes, at times. Sure-Stripe reserves the right to engage qualified subcontractors as needed to complete your project efficiently.
What happens if unforeseen delays occur?
What happens if unforeseen delays occur?
All agreements are subject to weather, material availability, and other unforeseen events. We will communicate promptly and adjust the schedule as necessary.
Will changes or extra work cost more?
Will changes or extra work cost more?
Any additional labor or materials—whether due to client revisions or other contractors’ errors—require a written change order and will be billed separately.
Can I cancel after signing the contract?
Can I cancel after signing the contract?
You may cancel without penalty within three business days of signing before we start your project. Cancellations during that three business day period may incur partial charges to cover preparations and materials already committed. Once the project has begun, there are no cancellations.
When is payment due?
When is payment due?
Payment in full is due immediately upon completion of the work unless otherwise agreed in writing.
For any questions not covered here, please contact us directly—we’re happy to clarify details before your project begins.
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